The people turning store setups into working pages
SellThat runs on practical hands and clear communication. The team knows how small businesses sell in South Africa, from a table at the taxi rank to a home business taking WhatsApp orders after hours. Their work is about getting the basics right: photos that show the product, pricing that is easy to read, and store pages that are simple to move through on a phone.
Based in Soweto, the team supports traders across Johannesburg, Durban, Cape Town, Pretoria and Gqeberha. The day often starts with product lists, picture folders and page notes, then moves into content fixes, delivery options and payment info so the store feels ready for real customers.
Client support that stays practical
Lerato Moonsamy, Client Success Lead, keeps the process steady from the first call to the final handover. She helps traders explain what they sell, how they want customers to order, and which pages need attention first. Lerato is the person who keeps the setup moving without making it feel complicated.
Karabo Molefe, Support Coordinator, manages the day-to-day follow through. She keeps track of updates, checks what still needs attention and makes sure support requests are handled in the right order. Her work matters when a trader has a packed market day and needs things explained clearly.
- Store setup guidance for new sellers
- Help with product uploads and category structure
- Support for pricing pages and order details
Photos, content and the look of each shop page
Ayanda Kotze, Content and Photos Coach, helps traders present products properly. She works with phone photos, plain backgrounds and simple descriptions so customers can see what is being sold without guessing. For food, clothing, household goods or handmade items, Ayanda focuses on the details that make a product page useful.
Sibusiso Zondo, Store Setup Specialist, builds the practical side of the store. He sets up the page structure, helps organise products and sorts the parts that guide a customer from browsing to placing an order. If a trader needs a catalogue rebuilt or a home page refreshed, Sibusiso handles the layout with a careful eye for order.
- Product photo guidance for phone cameras
- Catalogue rebuilds for stores with many items
- Home page refresh work for clearer first impressions
Orders, payment details and delivery pages
Thabo Lourens, Managing Director, keeps the service grounded in what local traders need most: a store that can be managed by real people on real trading days. He keeps the team focused on affordable support, and on setting up stores that suit informal trade, home businesses and township retail.
That means helping with WhatsApp order setup, payment info pages and delivery options that are easy to understand. When a store needs a short notice update, a clear price page or a better way to show collection and courier choices, the team works through it in a calm, practical way. If tax or compliance questions come up, traders are encouraged to check with SARS or a qualified adviser.
Training for traders who want to handle their own store
Zanele Chetty, Training Facilitator, works with traders who want to manage the store themselves after setup. She explains how to update products, change prices, add new photos and handle basic content changes without confusion. Her sessions are useful for shop owners who need to train staff too, especially where more than one person handles sales.
Mpho Maseko, Technical Support Lead, deals with the parts that sit behind the pages. When a link is not behaving properly, a product entry needs fixing or a feature needs checking, Mpho sorts through it carefully. His support is there for the details that can slow a store down if nobody watches them.
- Staff training for day-to-day store updates
- Ongoing support for content, products and page changes
- Technical help for store features and structure
Across Soweto and the surrounding trade areas
The team works with traders from Soweto Traders, Johannesburg Traders, Durban Traders, Cape Town Traders, Pretoria Traders, Gqeberha Traders, Alexandra Traders and Tembisa Traders. That spread matters because each area has its own pace, customer habits and delivery realities. A trader selling in a busy township street does not need the same setup as someone sending parcels across town.
What stays the same is the attention to practical detail. The team keeps pages readable on a phone, checks that prices are easy to spot and makes sure orders are simple to follow. For South African traders who need a straightforward online store, that kind of support can make daily selling a lot easier.